Question 1

How long the certificate is valid?

Accepted Answer

Our certificate is proof that you have successfully completed the course with us and is valid for 3 years. You can check your manual handling certificate validity on our verification page.

Question 2

Is the manual handling course theory + practice?

Accepted Answer

Yes, after you purchase the course, you will be able to start it immediately and go through the theory slides. At the end, you will have to pass a theory test. After successfully passing the theory test, you will need to record a video of yourself lifting an object while following proper manual handling techniques and send it to us via WhatsApp for approval. Our instructor will review the video and, once approved, will issue your certificate.

Question 3

Can I complete the courses fully online?

Accepted Answer

Online e-learning safety courses are applied for general theory-based subjects. For programs that require physical competencies, a online learning model is typically used, allowing the theoretical portion to be completed online followed by a mandatory practical assessment to meet full compliance standards. After successfully passing the theory test, you will need to record a video of yourself lifting an object while following proper manual handling techniques and send it to us via WhatsApp for approval. Our instructor will review the video and, once approved, will issue your certificate.

Question 4

How do I verify a safety certificate?

Accepted Answer

Yes, verification is simple. You can verify any certificate directly by visiting the certificate verification page on this website.

Question 5

Who is issuing the certificate?

Accepted Answer

The certificate is issued directly by our private company as proof of course completion. It verifies that you have successfully completed our comprehensive training modules and met all necessary safety guidelines.

Question 6

Can I download my certificate later?

Accepted Answer

You can login any time with your credentials. And download a new certificate in case you lost it.

Question 7

Do I get a discount if I buy bulk for my team?

Accepted Answer

Yes. You receive a discount when purchasing 10 or more courses. Please check the corporate training section on the website for pricing tiers and group booking details.

Question 8

Can I retake the assessment if I fail?

Accepted Answer

Yes. You can retake the assessment as many times as you need with unlimited attempts until you successfully pass the course.

Question 9

Can safety training be performed from a mobile device?

Accepted Answer

Yes. Modern e-learning safety courses are fully responsive and optimized for smartphones and tablets, allowing employees to complete theoretical modules, read training materials, and take assessments directly from any mobile device. Additionally, the courses are fully available in 5 languages to accommodate diverse workforces.

Question 10

What if my certificate is not accepted by employer?

Accepted Answer

You will be fully refunded. Expect 5-10 business days for refund to take place.

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